Type of Customers!!!

Since I am in a call center industry and I was in sales department before I was transferred to Technical Support, these are the type of customer that we deal every day. I am a customer myself and I am a type of customer who deals with facts, I need to see it first, I don’t simply buy because my friend has it. I buy things/stuff because I need it and it will benefit me so I must say that I am technical type of customer. Given the information below can you guess what type of customer are you?

Type of Customers

Decisive Customer

this is a type of customer that know what they want, very precise to what he/she need and cannot be easily persuaded, a customer that will not tolerate another opinion because he/she is so positive about the products or services that this customer wants.

Technical Customer

this customer based his/her decision on facts. There must be a detailed explanation of the product/services that being offered. If this customer feels any inaccuracies about the products/services then there is no way for him/her to get it by any chance.

Argumentative Customer

this is a type of customer that asked too many questions about the products/services before he/she decide to get it or not. He/she want all her questions to be answered first for they are so cautious and won’t decide right away even if they a need for it.

Procrastinating Customer

this is a type of customer who like to delay his/her decision for another day or another time, not because he/she don’t need but lack of confidence , lack of judgment toward a certain product/services and needs help to decide for what he/she needs, always asked opinion toward something and ready to listen and usually friendly.

Shopping Customer

this a kind of customer that weigh thing first, they look around first before they decide on which one to have, sometimes they only get the idea of a certain products /services and might reconsider to have it later and see who has the best offer.